Size
Matcha bowl:11×6.5cm 340ml
Bamboo whisk:7×7.5cm
Size
Matcha bowl:11×6.5cm 340ml
Bamboo whisk:7×7.5cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description. Fast shipping.
I love it! It is of excellent quality and I arrive in 1 month to Mexico
Quality fire.
All the reception came in. I'm good at it. I did not miss it. Shvidka delivery
Very fast shipment
received in perfect state, beautiful quality - recommend.
Из четырех заказов сделали один. Все было упаковано безопасно, в одну коробку с пенопластом. Все целое. Спасибо продавцу.
The order came after only 3 weeks and with extra things which are not on the picture. Super happy with the products. Would higly recomend.
I love quality very much. Just it does not have the shine like in the photo.
Very good
Delivering took very long time. After telling the store, he told me to go to customs to get the parcel. Customs where? It does not say where the parcel entered the country (France). So where do I look. And only the sender can get information, not the person awaiting the parcel.
Everything came intact, more than excellent
Good quality, look good and expensive.
There was a parcel not fast; everything came carefully packed in a special box! Recommend!
Zestaw dotarł w całości, zgodny z opisem i na czas. Do tego sprzedawca dołożył dwa gratisy. Polecam. The set arrived in full, as described and on time. The store added two freebies. recommend.
Beautiful product, carefully made, outstanding packaging. Congratulations!
Fast delivery. All devices are in excellent condition. As a gift put tongs and a towel. Excellent quality. recommend.
Received on time. No delay even during covid time. Quality product. As seen on the picture.
Bought as a gift. Packed beautifully. The delivery speed is average. The quality is excellent. Recommend
Fast delivery, great item. Everything is very well packed.
Everything is fine, thank you!
Well packed, good quality.
A beautiful set, as in the photo. Quality, beautiful. Packaging is excellent! Thank you!
The goods are good. I should have had time for the holiday, but I was late.
exactly as described in the picture. it also came with a bamboo tong and a small piece of cloth. very satisfied
Love it AAA
Very expensive looks! I'm delighted Came quickly and perfectly packed
As in the photo! Very high quality bowl! Super!!! Thank you store!
Great set! The broom is packed in a plastic cylinder. In the photo there is no, but in the kit there is still a napkin and bamboo tongs. Wrapped all securely! It came in a corrugated box, foam packaging and wrapped in foam film. Items were not damaged. Delivery to the Volga region took 2 weeks. The things themselves in the set of excellent quality. Better than in the photo. Nice to hold in your hands. Thanks to the store.
Products as described, great packaging & fast delivery. Better quality than expected with a free gift thrown in. Perfect!
Very good quality goods and delivery. Mattya turns out now as it should. It is unclear why you need tongs in the set. Better a measuring spoon
Very well packed and very quickly delivered. I'm happy. Thank the store and congratulations on the new year!
Otrzymałam after 3 weeks. Well packed. Tea set matcha very nice. Good quality. Recommend.
200%, I'm shocked by the quality and most importantly from the packaging! A box the size of a microwave with foam, each device in 12-15 layers of a doll! (without a pussy, I sat and really counted, not every day such an amazing packaging) shorter the producer apparently very knowledgeable about the work of our malignant and hand-ass post of Russia. For Packing special thanks. Concerning the set itself... At US in Belgorod I think such would cost in the area of 10-12 K... The quality is super 10 out of 10. the color and texture is just a bomb. If you take tea without hesitation, if for a gift then this is the best gift for which you will spend 1,3 K and looks it on a stain. In general, very satisfied with the store and the store. 100% I will order here more. Added to selected stores immediately. Tracked all way, shipping about 3 weeks